Win7 Drivers BIOS for HP Pavilion dv7-1199ez Entertainment Notebook PC

[Hathor27]

Hi all,

I'm trying to refurbish an old good laptop (initially manufactured with VIsta), but I can't get any drivers nor BIOS updates from the support website. Are there any advices or even help from HP on this? Hope to hear soon ...  🙂

Best regards / Hathor27

[Echo_Lake]

@Hathor27
Thank you for posting on the HP Support Community.

After reading your post, I did go through the Software and drivers of your product and found that drivers are available only for windows 7 and windows 8.

As Windows Vista OS reached the end of support life and no more software driver available. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Hathor27]

Dear Echo_Lake,

thank your for your reply. I checked your link, but it seems to me this product is not the one I'm looking for: It's a dv7-1199 (not -7000) and it only runs on 32 Bit. My machine gets recognized by the automatic serial number detector on the support website, but when I select it then for driver listing, the website turns endlessly and delivers no result.
Is there a way to get drivers from the backoffice? Thanks in advance

Best Regards / Hathor 27

[asmita6658]

@Hathor27

Thanks for replying. May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Let me know. 

[Hathor27]

Dear Asmita,

thank you for your reply. The exact name and numbers as followed:

HP Pavilion dv7-1199ez Entertainment Notebook PC

Serienumber: CND8481K2Q
Productnumber: FW841EA#UUZ

it runs now on Windows 7 Professional 32-Bit Service Pack 1 (previously Windows Vista)
has an Intel(R) Core(TM)2 Duo CPU P8400 @ 2.26GHz processor
and System BIOS F.13

Hope this helps 🙂
Best Regards /  Hathor27

[Echo_Lake]

@Hathor27

Thank you for posting back.

I did go through the Product specifications of your product HP Pavilion dv7-1199ez Entertainment Notebook PC which is from the same product family HP Pavilion dv7-7000 Entertainment Notebook PC series.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Hathor27]

Dear Echo_Lake,

thank you for checking the specifications. At the download page of the 7000, the system selection only provides Windows 7 -64 Bit (and my computer only supports 32 Bit). Anyway, I downloaded the BIOS setup and tried to install it: The programm only allows then to make an USB-Stick for usage at an other computer - so, no BIOS-Update is possible here with this download. The BIOS update would be the first thing to do, but how, if there's no adequate download? Hope to get one more solution...

Best Regards / Hathor27

[Echo_Lake]

@Hathor27

Thank you for posting back. 

The last thing I can suggest trying to restore the computer back to the factory settings. Performing an HP system recovery (Windows ) While doing the recovery there is an option to backup your personal files. If you have not previously done one now is a good time. 

Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

• Click here:https://support.hp.com/in-en/document/c01867418 to perform System Recovery (Windows 7) 
• Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Hathor27]

Dear Echo_Lake,

thank you for your assistance. I do not have any recovery partition anymore, because I had to replace the disc. All what I am looking for is support for the latest BIOS and the latest drivers for the mentioned notebook model and Windows-7 oder Vista 32 Bit. And because the HP-Support-Site does not deliver any results on my request, I asked for backoffcie information - sadly no results up to now - thanks anyway
Best Reards / Hathor27

[Echo_Lake]

@Hathor27

Thank you for posting back.

As I mentioned earlier there is no software driver available for windows 7 OS however you will be notified by Microsoft through windows update. 

As of now, no drivers software driver available for this OS operating system from windows.