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‎08-02-2020 11:56 PM

HP Recommended
Product: Hp pavilion 15 au620tx
Operating System: Microsoft Windows 10 (64-bit)

My notebook window 10 home single language genuine pre install.... But my notebook boot device not found and window 10 Os not a backup found ...

So, How to download Window 10 Home single language genuine ...!! 

1 REPLY 1

‎08-03-2020 07:27 AM

HP Recommended

Hi:

 

Your notebook should be supported by the HP cloud recovery tool.

 

Using another windows PC with Windows 7 64 bit or newer, you can create a bootable recovery drive that will reinstall W10 SL, the drivers and the software that originally came with your notebook.


Here is an info link for how to use the cloud recover tool...

 

https://support.hp.com/us-en/document/c06162205

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