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HP Recommended
HP Pavilion Laptop PC 14-dv1000 (464V0AV)
Microsoft Windows 11

how to stop this pop up message coming on my laptop having windows 11 recently "Windows cannot find 'c:\program file\windowsapps\ad2f1837.hpsystemeventutilityhost.2.15.0_x64_v10z8vjag6ke6\system event utility\sysinfoex.exe' make sure you typed the name correctly and try again" 

9 REPLIES 9
HP Recommended

Hello,

 

to solve this issue, you may try the following:

 

1) Uninstall The HP System Event Utility

   - rightclick on the Windows-Start-Logo

   - choose "Apps and Features"

   - look for HP System Event Utility in the list, click on it and then click Uninstall to initiate the uninstallation

2) Reinstall The HP System Event Utility

   - Download: https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101543.exe

   - Execute it and follow the installation process.

3) Reboot the machine.

 

Please let me know, if that worked for you.

 

Thank you and best regards

 

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HP Recommended

I am having the same issue. I have tried the steps you have provided to fix this and it still keeps popping up every 30 seconds. I have uninstalled, reinstalled, and restarted 3 times now.

HP Recommended

 

2022-04-10 (1).png

HP Recommended

how to solve it

HP Recommended

HIII can u solve this problem,please tell me

HP Recommended

i unistall this app and reinstall it but the problem remains the same

HP Recommended

The issue is continuously poping back and forth, even after performing the mentioned step viz. uninstall, restart and install

 

HP Recommended

i have the same problem, these steps didn't work

HP Recommended

same error i m getting how can solve this problem

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