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‎07-25-2020 11:04 PM

HP Recommended
Product: Hp pavilion 15-CC129TX
Operating System: Microsoft Windows 10 (64-bit)

Someday ago my laptop encounter blue screen error with system encountered internal error and we will restart for you. But it was not restared . Then i tried to restart bio update screen poped out and after 2% it got stucked . So i switched off laptop and again with keyboard key combination i have again started bio update and now this time it got stucked at 76%. And then i again switched off but now with key combination also it is not starting . Just power button is on and screen is not opening.

1 person had the same question
1 REPLY 1

‎07-28-2020 04:26 PM

HP Recommended

@Swetaindu12

 

I reviewed your post and I understand that the computer is not booting to Windows after an incomplete BIOS update.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and roll back the BIOS to the previous version and check if it helps.

 

https://support.hp.com/in-en/document/c02693833

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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