Window recovery error 0xc0000001

[Shiba56]

My laptop is not open and show something 

[Raj_05]

Hi @Shiba56,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 0xc0000001 on an HP laptop typically indicates a problem with the Windows boot process. This could be due to corrupt system files, hardware issues, or a failed update. Here's how to troubleshoot and resolve the issue.

Perform a Hard Reset

• Shut down the laptop completely.
• Disconnect all external devices (USB drives, printers, etc.).
• Unplug the power adapter and remove the battery (if removable).
• Press and hold the Power button for 15 seconds.
• Reconnect the power adapter and battery, then turn on the laptop.

Enter Recovery Mode

• Turn off the laptop.
• Press the Power button, and immediately start tapping the F11 key repeatedly until the recovery screen appears.
• Select Troubleshoot > Advanced Options.

Repair Windows Startup

• From Advanced Options, select Startup Repair.
• Follow the on-screen instructions to let Windows attempt repairs.

Perform a System Restore

• If Startup Repair fails, go back to Advanced Options.
• Select System Restore.
• Choose a restore point (if available) and follow the prompts to revert to a previous system state.

Boot from a Windows Installation USB

• Create a bootable Windows USB drive using another computer (use the Microsoft Media Creation Tool).
• Insert the USB into your laptop and boot from it:
  • Restart the laptop and press F9 or ESC repeatedly to open the boot menu.
  • Select the USB drive.
• Choose Repair your computer > Troubleshoot > Advanced Options > Startup Repair.

[Raj_05]

Run a Check for Corrupted Files

• Boot into the Windows USB as in Step 5.
• Open Command Prompt from Advanced Options.
• Run the following commands:

chkdsk C: /f /r
sfc /scannow
 

• Replace C: with the appropriate drive letter if Windows is installed on another partition.

Reset the Laptop (Last Resort)

• If the issue persists, use the Reset this PC option in Troubleshoot.
• Choose either:
  • Keep my files (removes apps and settings but retains personal files).
  • Remove everything (complete reset).

I hope this helps.

Take care and have a good day.

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Alden4

HP Support