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- Windows 10 2004 support for Spectre X360 13-Ap0000 Series?

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10-22-2020 10:32 AM
So the support list for Windows 10 2004 which has been out now for months still doesn't include HP products less than 2 years old. There are multiple issues I had with my Spectre X360 13-AP0000 version (late 2018 Gem Cut) with USB stability, and other functionality issues when I went to it. I had to reinstall back to the factory image and upgrade back to 1909 and everything is stable again. 1909 wont be supported for ever, and development at MS is focused on 2004+ versions.
This is kind of irresponsible for HP to just bail and not support products under 2 years old, still under warranty... is there any plan for HP to support these versions of OS on still very current and functional laptops? If not this will be the last HP laptop I will ever own knowing they will just kick us to the curb in a year or so.
10-22-2020 07:09 PM
@Clegg78 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
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Riddle_Decipher
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