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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Windows 10 App Store not Working

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08-18-2015 08:25 PM
I m using Pavilion g6 recently I upgrade it to Windows 10. Whenever I open App Store windows prompting a dialogue box "The server stumbled" We all have bad days & The error code is 0x80072EFD, in case you need it. CV: 8gF1kvYe8UmQ3pgF It is so panic so can u plz help me what actually I have to do to run App Store properly? Thanks
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Accepted Solutions
08-21-2015 06:34 AM
Hi @NavinVerma ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion g6 Notebook and the error code is 0x80072EFD appearing as you are trying to use the Windows 10 App Store. Here is a link to Microsoft that indicates there is an update needed.
You could try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10. Please restart the Notebook twice to make sure all update have been completed!
Here is a document that shows how to update drivers that are not working correctly with Windows 10.
If you are running a virus protection program, try to temporarily disable it.
If that does not help right click on the Windows Store app and uninstall it. Then reinstall it.
I hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
08-21-2015 06:34 AM
Hi @NavinVerma ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion g6 Notebook and the error code is 0x80072EFD appearing as you are trying to use the Windows 10 App Store. Here is a link to Microsoft that indicates there is an update needed.
You could try using the Windows Update Troubleshooting tool to fix any updates that have not come through for Windows 10. Please restart the Notebook twice to make sure all update have been completed!
Here is a document that shows how to update drivers that are not working correctly with Windows 10.
If you are running a virus protection program, try to temporarily disable it.
If that does not help right click on the Windows Store app and uninstall it. Then reinstall it.
I hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:
I work on behalf of HP
12-14-2017 12:54 AM
hello HP,
faizan patel here,
i have a hp leptop with windows 10pro
when i start my store that time i show one message.messege like "The server stumbled ,we all have bad days,the error code is 0x80072EE7 in case you need "
so please tell me the right solution for it because i want to use this apps may be this is this very usefull apps.
thank you.
12-14-2017 08:44 AM
Hello,
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!
Thank you
I work on behalf of HP