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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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I want to do a clean installation of Windows 10 on an HP 15-da0032wm notebook PC. I can successfully boot from a USB thumb drive but when it gets to "Where do you want to install Windows", the notebook's hard drive doesn't show up, even though its still working perfectly.
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That's not going to work because, according to the HP specs, your PC came with Optane memory and that presents serious problems with what you are doing.
You MIGHT be able to do this with HP Recovery Media.
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP
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