Windows 10 Critical_Service_Failed

[Dstep]

Hi guys...

Ive had some errors like this in the past but it generally reboots and continues working but this time it didint worked.

*Startup repair doesnt work

*command prompt will open

 *System recovery doesnt work

Im using Windows 10..

* I opened System Diagnostics but it didint showed me system test it showed only 

Memory Check

Hardware Check

Language

Exit

I did the hardware check and it passed but still shows the blue screen.

My laptop is- Pavilion 15au110nt

I hope someone could give me a hand.

Thanks.

[banhien · Accepted solution]

@Dstep

Please try the following steps from Microsoft:

a) Insert the Installation Disk into the disk drive of the computer. Press any key from the keyboard when prompted to.

b) Follow the instructions till the Install Now screen and then Click Repair your computer.

c) Click Advanced Options.

d) Click Troubleshoot.

e) Click Automatic Repair.

f) Follow the on screen instructions.

If still no luck, you can do a fresh install of Windows 10 using installation DVD but remember to select to Keep all  user files and applications.

Note: You machine has ODD (Optical Disc Drive or CD/DVD drive) therefore you can use the following link to create a Windows 10 installation DVD

    https://www.microsoft.com/en-au/software-download/windows10

Regards.