-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Windows 10 D:/Recovery

Create an account on the HP Community to personalize your profile and ask a question
12-24-2020 07:52 PM
Under File Explorer I have Windows C: and Recovery 😧 From what I have been able to find there shouldn't be anything "recent" in the Recovery 😧 drive. However my 😧 drive is showing 2.21GB free of 25.1GB. When I go into that drive there are two things (1) A folder named Drivers Backup > 2020-12-15 08-57-04 > Here there is 25 Folders beginning with CyberLink WebCam Virtual Driver 6.0 and ending with Synaptics SMBus TouchPad, (2) Recovery with a picture of a life preserver with folders inside of it. As I said from what I have gathered the Drivers Backup folder should not be in there. I believe that this being full may be slowing my computer down so I was looking for remedies to this issue. I come up with a lot of the low space errors information, which I believe is not what I need. Then I come across an article with about 6 or so different ways to do a backup or recovery of your computer. I don't know which once of these I could do that would then allow me to delete the unnecessary files in that drive. Also need to know how to change whatever setting that has things backing up to this drive. I have an external drive that I can back up to just not sure where the setting is that has it currently backing up to Recovery D:. Thanks in advance.
12-25-2020 09:00 AM
IF you touch the Recovery drive, you will "break" it and render it useless -- so unless you plan to create recovery media on your own, leave it alone!
I have no idea why anything would be "backed up" to the Recovery drive -- as there are no backups that are routinely created that should be written there.
When you download anything, it gets stored to your Default Location -- which is usually on the "C" drive, and would not be on the Recovery drive. But, you need to go into your Browsers and check the various default saving locations and confirm none of them are the Recovery drive.
I am a volunteer and I do not work for, nor represent, HP