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HP Recommended
Pavilion g6-2230sa
Microsoft Windows 10 (64-bit)

I have been regularly updating my laptop with Win 10 Insider Preview but trying to update after Version 10.0.17672.1000 I get error 0x8000705B4 on all items to be downloaded. MS tell me that my BIOS is too old to go any further - is that likely to be the case? Is there a BIOS upgrade that will let me continue? If I revert to standard (Non-Insider Preview) Win 10 Pro, will I continue to be able to update?

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Accepted Solutions
HP Recommended

It is very doubtful that HP will continue to release BIOS updates for your Windows 8 era laptop. There is a later BIOS posted than what you have but I have reservations about whether it is actually for your model. Recently saw another poster with G6 22XX series trying to install that same update with no luck.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g6-2200-notebook-pc-series/5296082/mode...

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View solution in original post

5 REPLIES 5
HP Recommended

@sluice27

 

Hello;

Allow me to welcome you to the HP forums!

 

HP provides support ONLY for the Win10 version(s) that come preinstalled on their PCs -- NOT for Windows Insider versions.

 

Those are essentially BETA versions of Win10 and all bets are off regarding whether or not any Insider version will run on any PC.

 

Sorry, but issues with Insider versions need to be posted in this forum:  https://www.tenforums.com/windows-insider/

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I was aware that questions related to Windows Insider should go through TenForums. However, my query is:

is there a BIOS/UEFI upgrade available that might enable subsequent versions of Insider and other updates to be installed?

 

Board: Hewlett-Packard 1849 57.35
Serial Number: PCTXA014J2AHVH
Bus Clock: 100 megahertz
UEFI: Insyde F.26 02/21/2013

HP Recommended

It is very doubtful that HP will continue to release BIOS updates for your Windows 8 era laptop. There is a later BIOS posted than what you have but I have reservations about whether it is actually for your model. Recently saw another poster with G6 22XX series trying to install that same update with no luck.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g6-2200-notebook-pc-series/5296082/mode...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

The latest BIOS that you pinted me too has worked. Now I have to see if Insider update also works. Thanks for your help.

HP Recommended

Unfortunately, the Windows Update failed again with the same error.

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