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HP Recommended
HP ZBook Power 15.6 inch G8 Mobile Workstation PC (33D99AV)
Microsoft Windows 10 (64-bit)

My Windows install was recently corrupted and I need to reinstall windows. The drive is ok. I am trying to install Windows 10 and the install does not find the drivers for the SSD hard drive. I have tried several drivers that I have seen listed in posts including sp135979.exe, sp145779.exe and others. Install finds drivers, but keeps reporting device not found. What do I need to do to re-install Windows on my laptop?

1 REPLY 1
HP Recommended

@klite,

 

Since your notebook has an Intel Core 11th gen processor, try sp146929 and copy extracted RST drivers to a Windows installation usb drive. Follow the steps below.

 

1. Use a Windows installation usb drive created with Microsoft Media Creation Tool (an ISO file-based installation usb drive tends to cause errors during the IRST driver installation).

 

2. Download Intel RST driver from the link below. Run it as administrator and follow the on-screen instructions to perform the driver extraction.

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe

 

3. Go to C:\SWSetup\sp146929. Double click the sp146929 folder and copy the F6 folder to the root directory of a Windows installation usb drive. The F6 folder contains IRST drivers which the installation setup needs to detect the storage drive.

 

4. Connect the usb drive to the notebook and boot the system from the usb drive. When asked where to install Windows, click on Load Driver -> Browse -> the usb drive in the window that opens -> F6 folder -> OK.

 

5. Multiple .inf driver files may be displayed. Select one and click Next.

 

6. The storage drive will be displayed with partitions if the drive has Windows installed previously. Delete each of all the partitions just to see "unallocated space" and click Next to proceed the installation.

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