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HP Recommended

HI all, I am looking for an OEM HP image for windows 10 from my probook 430 g6. Hope someone would  be able to help.

3 REPLIES 3
HP Recommended

Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/

 

If you do not have cloud recovery then update your Cloud Recovery Client 

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142993.exe

 

instructions:

https://support.hp.com/us-en/document/ish_4374279-4216685-16 

be sure to read the guide listed at the top left and also download the client itself.  It is just underneath the guide

 

Let me know if this works as I do not have a business laptop and have not done this before.  That cloudfront recover is what I normally use.

 

Thanks!

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

HI BeemerBiker

Thanks  for your prompt reply. Unfortunatelly I am reciving the following message after folllowing your steps.

 

Cheers.

 

 

joehf_0-1711729180510.png

 

HP Recommended

You will have to use that "client" instead of the cloud recovery.

 

It should get you a factory install unless I am mistaken.  Please let me know if the "Cloud recovery Client" works and what you had to do to build it.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.