• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-16-2019 06:56 AM

HP Recommended
Product: Spectre 15-ch0xx
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Spectre x360 Convertible 15-ch0xx 2FW62AV that has failed the Win 10 1809 install as has so many others.

My machine is still on bios F.24 and HPSA says I am up to date.

I have been waiting for bios updates and 1809 to be pushed to me and everything elese has been working fine.

My Adobe Creative Cloud recently updated and there is a very cool new feature in Lightroom called "Photo Enhance" that I want to try but it says I need Windows 10 October 2018 update to use it!

Any news on when HP is going to fix THEIR problems?

1 REPLY 1

‎02-16-2019 10:20 AM

HP Recommended

@BobRossi 

Sorry, but I don't have very good news for you ...

Sorry but in BOTH cases, neither company provides dates when either of these things is expected to happen.

However, in the case of the Oct 1809 Feature Upgrade, if you use this link to download and create Win10 install media, that will get you that verion: https://www.microsoft.com/en-us/software-download/windows10

Then, you insert the USB stick (do NOT boot from it) find the USB device folder in File Manger, right-click on the setup.exe file and Run as Administrator.  That will start the Feature Upgrade.  It will probably take a couple of hours to complete.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.