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HP Envy 13 AD160TU
Microsoft Windows 10 (64-bit)

Hi HP Supporters,

 

Now I wants to upgrade Windows 10 build 1803 to build 1809, but I don't know if is there any issue that is related to driver software?  Does HP provide new driver software for the new Windows 10 OS?

 

Please help me review my question and provide link to download new driver software (if it's avalable now).

 

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Will6892

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to install the Windows Updates.

 

Don't worry, I'm here to help! 

 

Let's try these steps to install the new updates -

 

 

 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

To manually, install the updates -

 

1) Click on this link and then click on the Download tool now button.
2) Double-click the MediaCreationTool1809.exe file to begin the upgrade process.
3) Click the Accept button to agree to the Microsoft terms.
4) Select the Upgrade this PC now option.


Let me know how that goes.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 

 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Will6892

 
Greetings!

 
Welcome to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are trying to install the Windows Updates.

 

Don't worry, I'm here to help! 

 

Let's try these steps to install the new updates -

 

 

 

1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

 

To manually, install the updates -

 

1) Click on this link and then click on the Download tool now button.
2) Double-click the MediaCreationTool1809.exe file to begin the upgrade process.
3) Click the Accept button to agree to the Microsoft terms.
4) Select the Upgrade this PC now option.


Let me know how that goes.

 

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the purple "Thumbs up". 

 

Have a great day!

Asmita
I am an HP Employee

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