Windows 10 Update - Unable to upgrade from Build 1703.

[Cameron_Y]

When attempting to upgrade from Win10 (1703) to Win10(1803) I am getting the following message when it seems all going well ....

Any suggestions to overcome this issue?

I had raised a HP Case, but was closed with no detail, explaination or resolution after showing the HP Support Team the above image.

[Ruben_S]

Hi,

I m not able to open the image attached on forum.

Can you type the error message ?

"I work for HP."
Regards,
Ruben

[Cameron_Y]

Hi Ruben,

The dialog box reads "Windows Setup could not configure Windows to run on this computer's hardware".

There's no other information that I know of to identify where/what/why 

Cheers,
Cameron

[Ruben_S · Accepted solution]

uninstall everything under "Internet Information Services" in Windows feature, then the upgrade works

It seems the issue is caused by "IISAdmin" service:

Please check the link below for more information :

https://social.msdn.microsoft.com/Forums/en-US/8c71a9e8-3e9c-4880-84bc-fcae16f85bda/sysprep-problem-...

"I work for HP."
Regards,
Ruben

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[Cameron_Y]

Many thanks Ruben_S !!  
Wasn't able to try it until this morning and that worked a treat.

Many thanks so much for sharing that information.

I had been trying on and off for over three months to get it resolved.

Fantastic result.

Cheers,
Cam.