• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-03-2019 09:47 AM

HP Recommended
Product: Pavilion dm3
Operating System: Microsoft Windows 7 (64-bit)

I have an HP Pavilion dm3-1130us Laptop and since MS is no longer supporting Windows 7 very soon I would like to know if there could be issues trying to update to Windows 10. I have enough HD space and enough RAM to support Windows 10. Curious if my processor will be taxed with the upgrade. Any help is greatly appreciated.

3 REPLIES 3

‎12-05-2019 01:42 PM

HP Recommended

@SkierAD66,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know whether you can upgrade your computer to Windows 10.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You can continue using Windows 7 even after the support is ended. However, if you wish to upgrade to Windows 10 then Microsoft lists the Windows 10 minimum hardware requirements as:

  • Processor: 1 gigahertz (GHz) or faster processor or SoC.
  • RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit.
  • Hard disk space: 16 GB for 32-bit OS 20 GB for 64-bit OS.
  • Graphics card: DirectX 9 or later with WDDM 1.0 driver.
  • Display: 800x600

However, I recommend continuing using Windows 7.  When Windows 7 reaches the end of support on January 14, 2020, your computer will still function but Microsoft will no longer provide the following:

  • Technical support for any issues
  • Software updates
  • Security updates or fixes

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎12-10-2019 07:24 AM

HP Recommended

I understand I can continue using Windows 7. I really would like to know if my computer can be upgraded to Windows 10 without running into problems. On the HP website there is a list of computers that have been tested for the upgrade. I don't see my laptop model listed. I would like to know if there is anymore info available. My laptop is almost 10 years old and I may just upgrade to a newer model.

Thank you.

Was this reply helpful? Yes No

‎12-11-2019 01:17 PM

HP Recommended

@SkierAD66,

 

You can go ahead and upgrade to Windows 10, however, you might face issues with the drivers and it is not recommended to upgrade the operating system.

 

Please refer to the below article for more information.

 

https://www.microsoft.com/en-in/windows/windows-10-specifications

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.