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HP Recommended
Pavillon
Microsoft Windows 10 (64-bit)

My laptop just broke down. Seems that disc just stopped working and laptop will not start. I bought new disc but I don’t have a OP system for it and i cannot recover my system from broken disc because laptop doesn’t see it. Says that there is not hard drive installed. 
i don’t have any copie of my system, never did any recovery cd etc, neither activation key anymore. Is there any possibility to get my activation key back or I must buy new windows 10 system to install on a new drive? 

3 REPLIES 3
HP Recommended

Hello
if your computer is original with windows 10, you do not need a key, except special problem
so you can try the installs with iso microsoft
but see if your computer is compatible:

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Ok, Thanks for answer. Unfortunately my laptop in not compatible. 
Is there any other way to get my original system on the new ssd drive. 

HP Recommended

https://www.microsoft.com/fr-fr/software-download/windows10

 

install windows with this, then get what is available from the drivers and software page

 

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Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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