Windows 10 & Intel Rapid Storage Technology drivers Issue

[SportiveUK]

Hi,

Windows 10 will not update to the May revision as it tells me me there are compatibility issues with Intel Rapid Storage Technology drivers. I get the message “The inbox storage driver iastora.sys doesn’t work on these systems and causes stability problems on Windows.”

The Microsoft advice is to update the drivers however it also warns and recommends to only update them from the hardware manufacturer. My HP Update software tells me everything is up to date. Microsoft tells me I need to update as the version of windows 10 I am running will not be supported for much longer!

https://www.techradar.com/news/windows-10-may-2019-update-runs-into-trouble-with-some-intel-drivers

So, what is the best course of action? I had an issue before where updating drivers on an HP machine essentially stopped stuff working.

Thanks

[Echo_Lake · Accepted solution]

@SportiveUK
Thank you for posting on the HP Support Community.

Please follow @Grzwacz suggestion on how to fix this issue.

This seems to be a new problem when updating to W10 version 1903.

One fix that seems to have worked for some folks is to navigate to:

"C:\Windows\System32\drivers", then find the iaStorA.sys driver and rename it to iaStorA_old.sys

Try the update again.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution

[SportiveUK]

That worked, thanks! 😀

[asmita6658]

@SportiveUK

Happy to hear that. If you need further assistance feel free to reach out to us. 

Have a great day! 

[999Graham999]

Worked for me too. Thanks. Graham