Windows 10 and Microsoft office 2016

[nimalika]

Hi

I recieved license for windows 10 and Microsoft office Home & Student 2016, with my laptop.

But now my hard disk has crashed and I don't have any backup media.

Can you please suggest me How can I get my licenses, and install on my new hard disk which I have purchased  already.

Thank you

[Dragon-Fur]

@nimalika 

Welcome to the HP Community.

If you installed and then registered / activated the Office software with Microsoft,

Microsoft will have that information.

Your best option is to contact Microsoft and see if you can convince them you own the software.

As long as you have the license for Microsoft Office 2019 and Microsoft knows about it,

You can move / use that license on your new computer.

If you do have trouble, you'll need help from Microsoft.

All Office products are controlled and licensed by Microsoft.

Things that are Office

Microsoft Office is a licensed product controlled and owned by Microsoft.

We can help to the extent of providing information to help you understand your options.

Microsoft Office - Product and License Information 

Please Read

 Microsoft - Activate Office

Installation and License Key Options

Some of the ways to “get” Office Software:

1. Trial Software that comes with the computer.  An "offer" to try the software, in other words.  The license is NOT included in Trial offers.

1. Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

1. Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). 

If you have trouble with this exact type of “installed” Office before it has expired,

Contact HP Support for recovery options.

1. Purchase Office separately from Microsoft or other merchant.

Documentation / Website / How-to Instructions

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

     To see help options:  Scroll down to the middle of the page and select product

     Need more help?  Scroll down on the web page to find out how to contact Microsoft.

Purchase / Repair Options and Life without Office

Microsoft Office Products - Choose your Office

Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

Life is possible without Office

5 free open source alternatives to Microsoft Office

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The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question / Concern Answered, Click "Accept as Solution"

[nimalika]

I received the Softwares pre-installed from HP, so I don't have any other info about them right now.

How can I retrieve the licenses and installation files?