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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Windows 10 build 2004

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08-16-2020 03:51 PM
Hello there, I recently got a system update message notifying me that build 2004 is finally available for download and installation on my HP Omen 17 - cb0011nv laptop. Has anyone installed said update on this laptop? Been wondering, as I 've heard the issues lots of people had with it and it' s only now that it is available for download for me (up to now I just had the notification that my laptop isn' t "compatible" yet). Thanks in advance!
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Accepted Solutions
08-18-2020 03:31 PM
I reviewed your post and I understand that you want to know whether there are any known issues with the latest Windows update.
Don’t worry, I assure you I will try my best to get this sorted.
You can go ahead and install the update as I do not see any known issues for your model.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
08-18-2020 03:31 PM
I reviewed your post and I understand that you want to know whether there are any known issues with the latest Windows update.
Don’t worry, I assure you I will try my best to get this sorted.
You can go ahead and install the update as I do not see any known issues for your model.
I hope that answers your question and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
08-19-2020 08:28 AM
You're welcome!
If any other questions arise, please feel free to write back to me.
Cheers!
The_Fossette
I am an HP Employee
08-20-2020 12:42 AM
Seems I was too hasty. Laptop worked the first time after I installed 2004 build, but after the second time it seems there's a conflict of some sort with the video card. As soon as I load a game (RDR 2, for that matter), a buzzing sound occurs and I get abysmally low FPS, game was practically uplayable. Had to revert back to previous build, works as usual Other than that, laptop worked with the 2004 build (no connectivity problems of any kind or anything else), but since we' re talking about a gaming laptop, keeping 2004 build makes no sense I' m afraid...