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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Windows 10 copy download after recovery partition has failed

Create an account on the HP Community to personalize your profile and ask a question
06-03-2020 01:35 AM
After 2 years (actually less than 2 years) since I purchased this laptop, all of a sudden, disk started throwing some issues. After that it became too slow. After trying all the options, finally reset the windows from recovery partition. But OS was still slow and after 1 day that also stopped booting. Out of frustration and to install linux in it i formatted entire drive.
My question is that is there a way I can windows 10 copy considering I didnt have backup of recovery partition?
Also, can I replace the HDD with any 2.5 HDD from WDC, Seagate?
Can I replace it with 2.5 SATA SSD? Could there be thickness issues?
As per the HP site, it does not have M.2 port, Can someone confirm if I can put M.2 SSD?
06-03-2020 05:36 AM
From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
This may require another PC. Find and Download your .iso from…
Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.
As to an SSD, I have no idea, I would get stage 1 done and then ask for opinions.
06-09-2020 02:59 AM
Hi
ShowKeyPlus from the Microsoft Store (probably the best choice).
https://www.microsoft.com/en-us/p/showkeyplus/9pkvzcprx9nv?activetab=pivot:overviewtab
The output is like this....
ShowKeyPlus - Windows Product Key Information
Product Name: Windows 10 Home
Version: 12345.678 (64-bit OS)
Product ID: 00000-00000-00000-AAOEM
Installed Key: 12345-67890-09876-54321
OEM Key: MICRO-SOFTY-WINDO-WSTEN-64BIT
OEM Edition: Win 10 RTM Core OEM:DM
ALSO
KeyFinderInstaller may help.…
It gives this…. – CD Key: 12345-67890-09876-54321
ELSE
There is a possibility of finding the same value in the Registry....
USING RegEdit the key is listed below and it’s content also shown.
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform
BackupProductKeyDefault 12345-67890-09876-54321
Three different names for the same value in 3 different software methods.