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HP Recommended
15-ac132ds
Microsoft Windows 10 (64-bit)

I need a windows 10 or operating system home addition or pro the CD blocking EV the only thing I can download on is my android phone because I need to install it on my new SSD drive on my laptop I cannot get anything off my old hard drive because it is real bad how can I get one

1 REPLY 1
HP Recommended

Hi:

 

You will need to get access to another Windows PC to create the W10 installation media.

 

If there is no way you can do that, you would have to pay for recovery media from this vendor at the link below, because HP no longer sells recovery media for your notebook.

 

Computer Surgeons - Windows 10 Home (1b) Recovery Kit 856408-002 For HP Notebook Model Number 15-ac1...

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