Windows 10 in DRIVER_IRQL_NOT_LESS_OR_EQUAL (storahci.sys)

[Sacramento]

My PC Notebook HP Pavilion dv7-6020ss gets crashed with WINDOWS 10 (later the firt month using Windows10), I just got this message: ""DRIVER_IRQL_NOT_LESS_OR_EQUAL (storahci.sys)", It then restarts. ¿Any solution?

[SDJL · Accepted solution]

Hi @Sacramento,

Welcome to the HP Forums! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

Thank you for posting. I have read your post, and I understand that your laptop crashed in 1 month after upgrading to Windows 10. I wanted to help.

Can your laptop start normally? When the laptop crashed, did you have a blue screen with the error message?

Please check if all Windows updates installed on your laptop?

How to: Install and Update drivers in Windows 10

You have 28 days to go back to previous Windows after you upgraded to Windows 10.

If the problem persists, you may consider going back to previous Windows:

Go Back to Previous Versions of Windows

Let me know how it goes.

To say thank you, click on the "thumb up". Accept the post as solution, if your problem solved, so other people have the same issue can see it.

Regards,

[Sacramento]

The lapton crashes any time, specially when I am not using it (typing, viewing audio or video) for a while (some minutes). It shows a blue screen with an error message telling DRIVER_IRQL_NOT_LESS_OR_EQUAL (storahci.sys) and then ( it takes some seconds to the OS to record the error for Windows advising of the need to restart the OS) the laptop restars without any problem. I saw a solution in internet for the same problem but for LENOVO, not for HP.

[Sacramento]

I am updating some things

[SDJL]

Hi @Sacramento,

Please use the document below for troubleshooting:

HP PCs - The Computer Restarts Unexpectedly (Windows 10, 😎

Let me know the results.

[Sacramento]

It looks like the updates were successful, thanks.

[dontbegauche]

@Sacramento can you tell me what updates you did or how you resolved the problem? I have the same laptop and I am experiencing the same issue. Thanks

[Sacramento]

The big one after installing Windows 10, my laptop spent some hours updating. Two weeks ago my laptop was down. The fan was crashed and it's embeded in the mother board.