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‎01-27-2018 02:21 PM

HP Recommended
Product: How stream 14-ax0XX
Operating System: Microsoft Windows 10 (64-bit)
I need to reinstall Windows 10 on my son's stream. Some how he has made it unbootable and is stuck in a boot loop. Anyway, I have created a bootable USB but my hesitation is when I'm asked to select a partition to install on. I will have to format the existing one because the space available is not enough. I am worried that this will erase the windows product key. I don't have the original packaging for the notebook. So any direction would be appreciated. Thanks.
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-27-2018 02:39 PM

HP Recommended

Hi:

 

The Windows product key is in the BIOS, not on the hard drive.

 

W10 will automatically work with the product key in the BIOS.

 

There is no need to know the key or anything.

 

You just have to know what version of W10 your notebook came with, and reinstall the same version.

View solution in original post

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5 REPLIES 5

‎01-27-2018 02:39 PM

HP Recommended

Hi:

 

The Windows product key is in the BIOS, not on the hard drive.

 

W10 will automatically work with the product key in the BIOS.

 

There is no need to know the key or anything.

 

You just have to know what version of W10 your notebook came with, and reinstall the same version.

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‎01-29-2018 11:51 AM

HP Recommended
Thanks for info! I will respond with the outcome and tap a kudos within the week.
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‎01-29-2018 03:37 PM

HP Recommended

You're very welcome.

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‎01-30-2018 09:46 PM

HP Recommended
Piece of cake, Thanks again!
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‎01-31-2018 07:03 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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