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HP Recommended
Stream 14
Microsoft Windows 10 (64-bit)

I was hoping to update my Windows 10 version to the latest. With the HP Stream 14 this is not a straight forward task due to the lack of harddrive space. 

 

Following a number of different threads I downloladed the Windows Media Creation Tool on to a large USB thumb drive and started the process. Everything seemed to be going well but taking a very long time. It took several hours to go from 1% to 4%. I left it on over night and when I went to it in the morning it was rebooting in a loop, over and over again.

 

I went into the recovery mode and tried every option but without any luck. (repair, restore to previous version, etc).

 

Finally I attempted to reinstall Windows entirely. The partition where I wanted to install it already had Windows present and did not have enough space to reinstall so I formatted that partition.

 

However now when I attempt to install via the tool I get the error message that not all of the required files are available. I am really not sure how to proceed now. 

 

I created the Windows Media Creation tool from another 64bit machine and selected the options for my HP Stream 14 so I am not sure why it would not work. Are there specific drivers that I need? I have downloaded some drivers from the downloads sections for the Stream 14 but when I go to load them the tool says that it cannot see any driver (they are packed in an exe).

 

Thanks for any help...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I think you have a bad usb installer disk. Try making another one and start over. 

View solution in original post

4 REPLIES 4
HP Recommended

I think you have a bad usb installer disk. Try making another one and start over. 

HP Recommended
Thank you. That certainly seems like it was the problem. I tried with an external hard drive and it worked fine.

Shame I didn't realise that before formatting the hard drive the first time around!
HP Recommended

That is not the problem. It is the Media Creation Tool software. I have been running it twice. I get an ERROR. So the software is BAD. It is not the USB Flash Drive. Sandisk seems to be the only USB that will work ok in installing Windows 10 Home ISO file. But make sure to buy a Sandisk USB flash drive with 8 gb. Windows 10 Home is over 4 giga bytes.

HP Recommended

I think the program says you have to use a disk more than 4 gigs. They don't say that means in practical terms at least an 8 gig usb stick. I have used the Media Creation Tool downloaded installer disks at least 20-30 times and probably gotten 2 or 3 corrupt ones. 

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