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HP Recommended
Pavilion x360 Convertable
Microsoft Windows 10 (64-bit)

I've just installed the latest "Fall" Creators version of Windows 10. On opening it up, it said that HP 3D Driveguard had been removed as it was incompatible with that version of Windows. I don't know what the programme does let alone if I should resintall it if it is not compatible. Any ideas.

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Accepted Solutions
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7 REPLIES 7
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Thank you. I wasn't sure if this related to the accelerometre issue so hopefully this solves it. Still no idea what it does though!

HP Recommended

Your very welcome @Garawa

 

The accelerometer will park the hard drive heads if it notices a fast free fall.

 

This way it can help to stop a head crash.

 

REO

HP Recommended

HP has a new one SP82755 released. My experience is that the SP did a great job or removing the tool from the system. But never reinstalled anything that I can see in services.. There was no message after the SP ran.

HP Recommended

@Rfulton01

 

DESCRIPTION:

 


This package provides the HP 3D Driveguard Software (HP ProtectSmart Hard Drive


Protection) for supported notebook models that are running a supported operating


system. The HP 3D Driveguard Software protects the hard drive by parking the


heads if the notebook is accidentally dropped, or is abruptly impacted by


another object.

 

REO

HP Recommended

Ahh that sounds familiar now, thank you REO51ST.  It's been a while since Windows 10 randomly removed software, i'd forgotten it did it when it first arrived!

HP Recommended

I understand. I have a supported model listed HP Pavilion Notebook 15t-bc200 . I have a supported Operating system Win10 1709 16299.64 . My experience is simply different. Thank you for your fast reponse.

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