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‎10-04-2021 05:40 AM

HP Recommended
Product: ProBook 470 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi
I'm having a HP ProBook 470 G4. I need to reinstall Windows 10 (Factory Settings). I've created the USB-Recovery device with HP Cloud Recovery.

Unfortunatley, the whole Windows setup process is very slow. It takes about 2 hours

1 Setup is starting.jpeg

to get the Windows installation menu. I've already used powercfg (powercfg /SETACTIVE SCHEME_MIN) - no success.
The hardware tests show no issue. BIOS is already updated.
Any ideas?

Thanks

 

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-07-2021 05:59 AM

HP Recommended

The issue was caused by a faulty SSD card. I've replaced the M.2 (NGFF) 2280 solid state drive. Everything is fine now. I was able to setup teh notebook again.

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1 REPLY 1

‎10-07-2021 05:59 AM

HP Recommended

The issue was caused by a faulty SSD card. I've replaced the M.2 (NGFF) 2280 solid state drive. Everything is fine now. I was able to setup teh notebook again.

1 person found this reply helpful
Was this reply helpful? Yes No
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