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10-20-2018 09:23 AM
My hp windows 10 version 64-bit operating cannot updates. I keep receiving "your device is missing important security and quality fixes" Also my microsoft Edge doesnt work at all and getting the message that i'm not connected to the internet though I am.
Any help, please??
10-20-2018 01:43 PM
Hello;
Allow me to welcome you to the HP forums!
Sometimes, Windows Update gets corrupted, and when that happens, you won't be able to apply any updates.
So, try using these instructions to RESET Windows Update and see if that helps: Windows Update - Reset in Windows 10 - Windows 10 Forums
Good Luck
I am a volunteer and I do not work for, nor represent, HP
10-24-2018 01:08 PM
Try this:
You need manually to reset the Windows Updates Components
a) Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
b) Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
c) Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 Catroot2.old
d) Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
e) Type Exit in the Command Prompt to close it.
Restart the PC.
Let us know how it goes?
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