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HP XF 103EA#ABU Model G72
Microsoft Windows 10 (64-bit)

My hp windows 10 version 64-bit operating cannot updates. I keep receiving "your device is missing important security and quality fixes" Also my microsoft Edge doesnt work at all and getting the message that i'm not connected to the internet though I am.

Any help, please??

4 REPLIES 4
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@Kokomens

Hello;
Allow me to welcome you to the HP forums!

Sometimes, Windows Update gets corrupted, and when that happens, you won't be able to apply any updates.

So, try using these instructions to RESET Windows Update and see if that helps:  Windows Update - Reset in Windows 10 - Windows 10 Forums 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

In addition to the above,

1. Microsoft app store is not opening with error code 0x80072F30

2. Microsoft edge internet connection is also not working, generating error code 0x800704cf

 

HP Recommended

This process did not resolve the problems outlined.IMG_20181021_170555.jpg

HP Recommended

Try this:

 

You need manually to reset the Windows Updates Components

 

a) Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.

b) Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

c) Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 Catroot2.old

d) Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

e) Type Exit in the Command Prompt to close it.

 

Restart the PC.

 

Let us know how it goes?

I am just a nerd not HP guy 🙂

---->> Please make sure you click Solution button here ↓↓↓ if I have given you the solution.
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