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‎12-04-2020 02:47 PM

HP Recommended
Product: HP Pavilion Laptop 15-cc5xx
Operating System: Microsoft Windows 10 (64-bit)

Windows 10 Pro 1803 64 bit upgrade upto 20H2 end up with error  0xc190020f. 

Earlier the same system upgrade upto 1903 ended up with error 0xc1900101.

Notebook HP Pavilion Laptop 15-cc5xx

1 REPLY 1

‎12-04-2020 03:07 PM

HP Recommended

Hi,

What is the exact model or product number  of the notebook? Here is how to find it:

model

 

Do you have enough disk space to perform the update?

can you look how much space is left on the drive or the c: partition if partitioned.

Have you ever tried to perform a clean install of the OS?

downloaded the media creation tool from Microsoft and created a bootable USB drive to reinstall the OS.

Are all the drivers up to date?

Have you updated the drivers of the machine? Is the BIOS updated?


Let me know,

David

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