Windows 10 version 1903 - Error 0x80070005

[fourteez]

When I attempt to update windows OS I get this error message. "Windows 10 version 1903 - Error 0x80070005" Hope someone can help me.

Thanks

[Echo_Lake]

@fourteez

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Before you update the Windows 10 versions of your computer, here are a few recommended steps that should be completed

1. Check product compatibility:

   Installing Windows 10 updates on non-compatible products may result in issues that may break functions or features. HP keeps a record of all products that are tested for newer Windows 10 versions. For tested products, HP will provide updated driver and software. Check HP Products Tested with Windows 10

2. Run Performance tune-up:

   HP performance tune up can help improve system performance and free-up space so that updates can download and install on you PC.

   Recommended

   Powered by

   HP Support Assistant

    Performance Tune Up check

   HP Performance Tune Up Check analyzes and optimizes your PC to resolve system freeze issues and improve performance.

   LAUNCH NOW

   HP Performance Tune Up check requires HP Support Assistant version 8.5 and later.

3. Update BIOS:

   BIOS is a key element that ensures newer updates and existing components can work together. Ensure that you have the latest BIOS installed in your PC before updating Windows 10. To learn more about how to install updated BIOS, visit the documents below.
   • Updating the BIOS for HP Laptops
   • Updating the BIOS for Desktops

4. Update Graphics Drivers:

   An out-of-date graphics driver can cause the Windows update to fail and roll back. It is recommended to check and ensure that the latest Graphics drivers are installed in your computer before starting the update process. Visit the Software Driver Download to select your product and download the latest driver.

5. Check for updates:

   Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available. For additional information visit Updating drivers and software with Windows update.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.