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HP Recommended
HP 2000 laptop
Microsoft Windows 10 (64-bit)

Windows 10 refuses to load and displays a blue screen with automatic repair

1 REPLY 1
HP Recommended

@Marty2104985 , welcome to the forum.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.

 

Before you reply to my request, I suggest that you run SMART test from the BIOS/UEFI.  I believe that you may have a failed hard drive.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.