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HP Recommended
Pavillion 17-g121wm
Microsoft Windows 10 (32-bit)

Trying to upgrade my Windows 10 on my brand new laptop.  Downloads just fine,  but when it goes to install I get the error message "BIOS needs to be upgraded before you can upgrade to Windows 10 - manually uninstall".  Not sure how to update my BIOS as my HP assistant says I am fully updated on everything.  Any help is appreciated.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Check your Support page:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

4 REPLIES 4
HP Recommended

Check your Support page:

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended
It worked! Thanks for the help.
HP Recommended

My laptop needs to upgrade the Windows 10, but I keep getting a message saying I need to uninstall BIOS before the Windows 10 will finish updating... something like that. I'm not a techy person.  I searched my computer for BIOS and it's not on there that I can tell.  I need someone to just remotely do this for me somehow.  I'm so frustrated. I'm ready to get another laptop even though this one is only 3 years old or less.

HP Recommended

I had the same issue, tried to fresh load the machine and couldn't boot from USB or Flash.
Problem I had was I couldn't load the BIOS cause I couldn't get back into windows.

So I created the USB Bios disk (that had multiple errors on 3 different machines)

In my win7 machine it had an instant error.

On a fresh loaded win7 machine it would look like it finished but would lock up and I had to CNTL+ALT+DEL

On a win10 machine it would start the process look like it finished and then the window would just close never saying Completed.

I was able to flash the bios by holding Windows Key+B and holding power on for 3 secs.

I continued to hold WinKey+B for maybe 8-10sec and the thing saw the flash drive, updated and worked!
I had a hard time finding how to flash the bios when I couldn't do it through the bios or windows.

Hope this helps.

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