Windows 10

[brutium]

Hello everyone,

I was the proud owner of a HP 6730b running Windows 7. I made the terrible mistake to install Windows 10. Now Windows does NOT detect when I attach a second display, be it a second monitor or a TV or anything else. I know for a fact that many other users have had the same problem. Has anyone been able to sol ve the issue? If so, HOW? Any help would be greatly appreciated.

[WAWood]

@brutium: The problem you're up against is that Microsoft only supplied drivers with the most basic functionality, and what you really need for FULL functionality in laptop is the specialized drivers written for the specific hardware found in laptops -- and unfortunately, there are no HP Win10 drivers for your laptop.  HP only guarantees Win10 compatibility for machines made after August, 2013. 

Some driver alternatives you can pursue are listed below ...

You can try using Windows Updates to find drivers from the Microsoft repositories for your device: http://support.hp.com/us-en/document/c03330139

You can also try following the instructions in this thread: http://support.hp.com/us-en/document/c04763435/

If that doesn't yield anything, you should read through this other link:  http://support.hp.com/us-en/product/HP-Pavilion-dv6-6000-Entertainment-Notebook-PC-series/5048664/mo...

If Windows Update doesn't yield new drivers, you can pursue alternative that are described in the linked Microsoft Windows Insider Community thread: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-upd...

If you then run into trouble installing drivers through Windows Update, you can try using Microsoft's Windows Update Troubleshooter: http://windows.microsoft.com/en-us/windows7/open-the-windows-update-troubleshooter

Good Luck

[brutium]

Hello, and thak you for your reply.

Besides my HP 6730b, I also use an OLD Dell Latitude D830. This laptop is even older than my 6730b, but I DO NOT have any issues with dual display or cloning display or extended display. Why is it that an OLDer machine is working fine but not my HP? is it that HP is not doing its best to support the new OS?

[WAWood · Accepted solution]

@brutium: Don't have an answer for you except to say that HP machines commonly use specialized hardware, especially switchable or hybrid graphics -- and those present serious problems to the Win10 upgrade for two reasons. 

First, the Win10 compatibility appraisal tool does a poor job of detecting such hardware prior to the update, so instead of telling you NOT to update, it goes ahead and does it.  When the update subsequently fails, or if it succeeds, and leaves the machine is a corrupted state, that is the fault of the Upgrade tool not checking proprely in advance.

Second, even if the Upgrade succeeds, since there are no HP Win10 drivers, and MS doesn't actually have the working Win10 switchable graphics drivers needed, you are left with faulty graphics. HP only guarantees Win10 upgrades will work for machines built after August, 2013.  They've produced no schedule indicating when, or if, they will be producing new Win10 drivers for older machines.

I am a volunteer and I do not work for, nor do I represent, HP.

[brutium]

WaWood, and everyone else who took the time to reply to my query...

WhWood,

THANK you for your help. I ultimately decided to revert back to Windows 7 Ultimate. MS should be ashamed to release the update without fully testing the OS. On the other hand... what was I hoping for. This is typical of Microsoft. Release and then utilize the end user to find out the MANY glitches that are in their products so that they can eventually release a Service Pack.

[DjLiLaL-RSA]

Hey all,

Sorry this is a very late post, but, well i have a Lenovo B590 with a Core i3-2348M processor, and i have the same issue, with the second monitor not being picked up, so it is not a fault on the HP side,

My Pavilion DV7-4065ei had many issues with Windows 10 on the other hand, it had a Core i7-720QM which i would have prefered using to this B590, but i cant find the cooling tape for the RAM controller, and cooling paste just makes it worse.