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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Windows 11 24H2 asking to install drivers for HP EliteBook X...

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07-11-2025 10:49 PM
I downloaded the ISO for windows 11 24H2 from the Microsoft website. When I go to boot I get presented with a window asking to install drivers so it will recognize my hardware. I am not sure what hardware it can't identified. Any suggestions?
07-12-2025 07:00 AM
The only suggestion I can offer would be to try the drivers that I attached in the discussion at the link below:
Solved: Drivers needed for Windows 11 Pro OEM install - HP Support Community - 9422704
If your PC came with Windows from HP you can use the HP cloud recovery client software to make a bootable USB recovery drive.
HP EliteBook X G1i 14 inch Notebook Next Gen AI PC Software and Driver Details
Here's an info link for how to use the utility:
HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support
07-12-2025 10:22 AM
Hi, Thank you. I downloaded both and used 7zip to extract and tried they do list the drivers but it says it wasn't compatible.
The problem is I don't have another PC with windows to attempt to use the media creation tool. That is why I go with the ISO. Would the media creation tool have the expected drivers?