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HP Recommended
HP EliteBook X G1i 14 inch Notebook Next Gen AI PC (B5RC3AV)
Microsoft Windows 11

I downloaded the ISO for windows 11 24H2 from the Microsoft website. When I go to boot I get presented with a  window asking to install drivers so it will recognize my hardware. I am not sure what hardware it can't identified. Any suggestions?

3 REPLIES 3
HP Recommended

The only suggestion I can offer would be to try the drivers that I attached in the discussion at the link below:

 

Solved: Drivers needed for Windows 11 Pro OEM install - HP Support Community - 9422704

 

If your PC came with Windows from HP you can use the HP cloud recovery client software to make a bootable USB recovery drive.

 

HP EliteBook X G1i 14 inch Notebook Next Gen AI PC Software and Driver Details

 

Here's an info link for how to use the utility:

 

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Support

HP Recommended

Hi, Thank you. I downloaded both and used 7zip to extract and tried they do list the drivers but it says it wasn't compatible. 

The problem is I don't have another PC with windows to attempt to use the media creation tool. That is why I go with the ISO. Would the media creation tool have the expected drivers?

HP Recommended

You're very welcome. 

 

Sorry that the drivers I attached didn't work. 

 

The HP Cloud Recovery Client software should have the missing drivers for Windows to install.

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