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‎01-27-2023 12:54 AM - edited ‎01-27-2023 01:18 AM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509V7AV)

my omen 17 is hibernating on 80-83 C temp. I am not even using performance mode. it's hibernating in balanced mode. when turning on performance mode it hibernates faster than usual. I am using this laptop for around 3 months. I feel fans are working fine. I think it should hibernate after 92-95C since the max temp it can handle is 100C. But it is just annoying at this point since I can't really get any performance out of it.

 

edit: after searching more I realized it's the same issue that people had after upgrading to bios version f.08 in 2020. i have f.13 right now. also, the event manager log is here: 

 

The system was hibernated due to a critical thermal event.
Hibernate Time = ‎2023‎-‎01‎-‎26T13:06:14.150183700Z
ACPI Thermal Zone = \_TZ.TZ01
_HOT = 373K

1 person had the same question
1 REPLY 1

‎01-30-2023 02:49 AM

HP Recommended

any expert gonna help???

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