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‎02-02-2022 10:37 AM

HP Recommended
Product: HP Pavilion Gaming - 15-dk0904no
Operating System: Microsoft Windows 11

My Windows 11 (HP Pavilion Gaming - 15-dk0904no) has begun to crash suddenly to Blue Screen and then reboot. The latest crash happened 02/02/2022. I had MS Teams open. I had all the latest updates installed via Windows Update and from HP Support Assistant. 

I started the Event Viewer in Windows 11 from the command prompt and I can find these three same critical events and every time my Windows 11 has crashed to Blue Screen and rebooted: 

 

Log name: System

Source: Kernel-Power

Event ID: 41

Level: Critical

User: SYSTEM

OpCode: Info

Task Category: (63)

Keywords: (70368744177664),(2)

Any idea how can I fix this?

Category:
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