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Locked

‎01-30-2024 09:19 AM

HP Recommended
Product: HP Notebook - 14-am001ni (ENERGY STAR)
Operating System: Microsoft Windows 11

My laptop crashed showing BSOD when i connect my charger!

Have check the LOG and it shows a Critical Error - Kernel Error related to Power.

I have noticed many other users all over the world are experiencing the same issue. adding to that the mentioned driver (Microsoft ACPI Compliant Method Battery + Microsoft AC Adapter), which is waaayyyyy outdated - over 10 years in age, is the root cause of all this.

i hope fellow users can help me with this because i cannout charge my laptop while i'm working, only while it's off or sleeping.

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