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‎10-17-2023 06:43 AM

HP Recommended
Product: OMEN Laptop - 15-ek0001nq
Operating System: Microsoft Windows 11

Hi everyone, 

I have an laptop HP Omen 15-ek0001nq with Windows 11. My Windows version is 22000.2538 (21H2), date from 2022-06-22. 

The service "Windows Update" on laptop works well - I receive new security updates all the time. The TPM module is working.

 

I downloaded the latest version installation assistant from here Download Windows 11 (microsoft.com) 

During installation I received the message:

"
This computer does not currently meet the requirements for Windows 11
Why:
The system reserved partition cannot be updated.

"

Zrzut ekranu 2023-10-17 120051.png

 

Why my system still not updated to version 22H2 or 22H1?
This worries me because I read an article that the Windows build I have is no longer supported after 2023-10-10.

Category:
3 REPLIES 3

‎10-17-2023 10:00 AM - edited ‎10-17-2023 10:03 AM

HP Recommended

I clicked on your link.  I think what you need is to do is scroll down to the "Create Windows 11 Installation Media" and make the flash or DVD.  That will be the latest Windows version.  Boot to that media and when it boots to that, click install.

Be sure to pick the version that you have already installed.  If it gives you a choice to upgrade vs clean install pick upgrade.

The version I saw when I made the install media was listed as May 2023.


I'm not an HP employee.
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‎10-25-2023 05:37 AM

HP Recommended

Thank you for your suggestions. I created Windows 11 Installation Media on a USB stick.

Unfortunately, when I try to install, I get the same message:

"This computer does not currently meet the requirements for Windows 11
Why: The system reserved partition cannot be updated."

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‎10-26-2023 04:22 AM - edited ‎10-26-2023 04:23 AM

HP Recommended

Since that method didn't fix the problem, I searched for an answer, since I have not come across this error before.

I found this YouTube video

https://www.youtube.com/watch?v=YgqiVlaO7qA

See if that helps.


I'm not an HP employee.
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