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‎02-08-2023 10:17 AM

HP Recommended

My HP ENVY x360 Convertible Model 15-eu0013ca notebook computer running Windows 11 was going to BSOD when the AC adaptor was plugged in and Microsoft Outlook 2013 running.  When I had the AC adaptor unplugged (on battery) the system was stable.  

 

I re-loaded Windows 11 and I upgraded my Office 2013 because I thought perhaps Office 2013 was causing it.  Now I regretfully bought Office 365 and the notebook does the exact same thing with Office 365 installed.  BSOD error codes vary.  There's no consistency to the errors.  If I don't run Outlook 365, computer runs fine when on AC power.  When I open Outlook, computer will run for a little while, then crash to BSOD.  Any ideas?

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