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HP Recommended
HP Desktop - M01-F0024
Microsoft Windows 11

My HP desktop when I go to restart or power off goes to Little blue box with startup menu options instead of my account with message go to http://www.hp.com/go/techcenter/startup all diagnostic test passed several hours 

 

1 REPLY 1
HP Recommended

It seems that you are encountering an issue with booting into Windows 11 on your HP Desktop M01-F0024. The issue you mentioned is not typical behavior, and it's possible that your system may have encountered some issues during boot.

To troubleshoot the issue, try the following steps:

  1. Check for any available updates for Windows 11 and install them.
  2. Run the System File Checker tool to fix any corrupted system files.
  3. Boot into Safe Mode and check if the issue still persists.
  4. Try restoring your system to a previous restore point.
  5. If none of the above steps resolve the issue, consider performing a clean install of Windows 11.

If you continue to experience the issue after trying these steps, you may need to contact HP support for further assistance.

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