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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Windows 11 install doesn't detect SSD on my laptop

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05-29-2024 06:42 PM
Hello I am trying to install Windows 11 on a new SSD on my laptop which is a HP Omen 17-ck0000, but the Windows installer does not detect the SSD and it tells me to install a driver. The SSD is a 1TB Crucial P3 PCle 3.0 M.2 2280 SSD and my BIOS detects it but the Windows installer does not. So what do I now?
05-29-2024 07:21 PM
Hi:
I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W11 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next and if those are the right drivers Windows should find the drive and install.
06-08-2024 09:44 PM
Sorry replying over a week later, but I didn't see a "Load driver" option. When the Windows installer checked my USB drive it didn't see the driver(s), I'm using a separate USB from the USB with the installer.
06-09-2024 06:23 AM
Look at the picture labeled # 11 at the link below.
That is the step you are at where Windows doesn't find the drive.
How to Install Windows 11 Step by Step: Guide with Images (binaryfork.com)
The Load driver option is on the bottom left side of that picture.