• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-26-2023 10:58 AM - edited ‎06-26-2023 11:09 AM

HP Recommended
Product: HP Pavilion 14 ec1000 (4V212AV)

I'm currently trying to reinstall Windows 11 on a Pavilion 14 ec1000 (4V212AV). Windows installer probably fails to use the USB storage device as USB 3.0/3.1 drivers are needed. This might be also an SSD driver lack problem. I'm not familiar with AMD-based products or SSDs and have no idea where to look for these drivers. Any tips? Thanks.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-03-2023 07:43 AM

HP Recommended

The legitimate fix to the problem is to switch the port of the flash drive when the error pops up. This didn't seem to be a reasonable solution at all, it works though. Thanks.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-03-2023 07:43 AM

HP Recommended

The legitimate fix to the problem is to switch the port of the flash drive when the error pops up. This didn't seem to be a reasonable solution at all, it works though. Thanks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.