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‎11-02-2018 01:13 PM - edited ‎11-02-2018 01:16 PM

HP Recommended
Product: Pavilion 15z-p200
Operating System: Microsoft Windows 7 (64-bit)

I am having a problem "pairing" MS Mouse 5000 with my laptop (I had to reinstall Win7 after a hard drive failure.  (I used a RETAIL distribution of Win7 bought directly from Microsoft, NOT the HP distribution).  Currently I am using the Microsoft driver.

 

capture 1.PNG

 

In Services, Bluetooth is set to Automatic Start and Local (password fields are blank)
Under the Bluetooth Setting, the "Allow" box is checked as well as all of the other boxes. 

 

capture.PNG

 

The latest driver I can find is SP70190.  I did find this link from 2018 https://support.hp.com/us-en/document/c06055594 that references a newer (?) driver but there is no SP number associated with it.

 

Is there a "better" driver than SP70190 ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-02-2018 01:22 PM

HP Recommended

Hi:

 

Yes, there is...this is the latest BT driver that HP has for W7...

 

1.0.0.88 Rev.A    Jun 26, 2018

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88577.exe

 

 

View solution in original post

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1 REPLY 1

‎11-02-2018 01:22 PM

HP Recommended

Hi:

 

Yes, there is...this is the latest BT driver that HP has for W7...

 

1.0.0.88 Rev.A    Jun 26, 2018

 

https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88577.exe

 

 

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