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‎05-05-2020 08:15 AM

HP Recommended
Product: HP Pavilion dv6-2117er
Operating System: Microsoft Windows 10 (64-bit)

Hello, everyone! So, as you know, Microsoft made an offer for Win7 users to get Win10 for free. So, I have made an upgrade, but now I understand that Win10 is too slow on my computer, even on the most low settings. Now, I have a question. Just a one question which needs to be determining. I literaly confused, but I still have a recovery partition on my notebook. According to HP Support, that thing can make a factory reset on my notebook. So, Is that possible to make a factory reset?  Can I get Windows 7 again? I really need it.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-05-2020 08:44 AM

HP Recommended

@bubblechuk 

Sorry, but upgrading a Win7 PC to Win10 corrupts the recovery information so that now, you can't downgrade back to Win7.



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2

‎05-05-2020 08:44 AM

HP Recommended

@bubblechuk 

Sorry, but upgrading a Win7 PC to Win10 corrupts the recovery information so that now, you can't downgrade back to Win7.



I am a volunteer and I do not work for, nor represent, HP
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‎05-05-2020 08:47 AM

HP Recommended

Ok, thanks! So, will I have problems while Windows 7 installing? Will everything be alright?

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