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‎03-11-2019 01:29 PM

HP Recommended
Product: EliteBook 8440P
Operating System: Microsoft Windows 7 (32-bit)

I lost recovery DVD and I need to reinstall OS. I try to download ISO on Microsoft Windows 7 Page, but after inserting Product Key, the system says to contact the HP... How can I do it?

Please help me, thank you

2 REPLIES 2

‎03-11-2019 01:32 PM

HP Recommended

Hi:

 

You can make your own W7 installation media as follows...

 

Click on the Windows ISO Downloader.exe link below to download the tool to create the W7 ISO file download.

 

This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.

https://www.heidoc.net/php/Windows-ISO-Downloader.exe

 

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

 

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.

 

Then you can install the drivers and available software from the PC's support page...

 

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8440p-notebook-pc/4095872

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
1 person found this reply helpful
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‎03-11-2019 02:27 PM

HP Recommended

When I choose Italian language, the file is not available. So I download ISO in English (US)... I hope I can use it.

 

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