Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
EliteBook 8440P
Microsoft Windows 7 (32-bit)

I lost recovery DVD and I need to reinstall OS. I try to download ISO on Microsoft Windows 7 Page, but after inserting Product Key, the system says to contact the HP... How can I do it?

Please help me, thank you

2 REPLIES 2
HP Recommended

Hi:

 

You can make your own W7 installation media as follows...

 

Click on the Windows ISO Downloader.exe link below to download the tool to create the W7 ISO file download.

 

This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.

https://www.heidoc.net/php/Windows-ISO-Downloader.exe

 

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

 

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.

 

Then you can install the drivers and available software from the PC's support page...

 

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-8440p-notebook-pc/4095872

HP Recommended

When I choose Italian language, the file is not available. So I download ISO in English (US)... I hope I can use it.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.