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Windows 7 to upgrade windows 10

HP Recommended
HP Pavilion dv6-6185ex Entertainment Notebook PC
Microsoft Windows 7 (64-bit)

Hello I'm update my Computer Please help me

I am send you my computer all details

My Computer Name.HP Pavilion dv6-6185ex Entertainment Notebook PC

My Computer Serial number.[Private information removed]

Please give me my product key

Windows 7 home premium download link

My computer Windows 7 to upgrade windows 10

Give me Windows 10 download link

Bios update drivers

My Computer all time slow Work please solved my Computer problem


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You save several issues with what you want to do ...


First, HP keeps no records of individual product keys for individual PCs, so there is no way we can provide you the product key.


Second, HP does not provide any Windows 7 download links, so we can not provide you that, either.

Third, and most important, I have upgraded a DV6 to Win10 myself and it was a LOT of work -- so I wrote the following to explain what needs to be done.  You need to read through this to understand what is involved before you charge into it.


HP laptops, especially the older Win7 machines, often came with two different graphics chips -- and Intel and then, either an AMD or Nvidia. This was known as Switchable Graphics or Hybrid Graphics. You ran using the Intel chip most of the time, but when you needed extra graphics power, like in Gaming, the PC automatically switched over to using the AMD or Nvidia graphics chip.

Problem is, this requires special graphics drivers to work, and while those came preinstalled on the Win7 laptops, those drivers simply do not exist for Win10. Those drivers are not available from Intel, AMD, or Nvidia. A way to tell if your PC has two different graphics chips is to look in Device Manager under Display Adapters.

IMPORTANT Warning: If there are two different display adapters listed, one Intel and one AMD/Nividia, then you have this problem -- and if you force an upgrade to Win10, you will have serious graphics problems and your machine will not work.

However, if you do not have this problem, to CAN upgrade to Win10, but you must be prepared to do four things:

1) Make a complete image backup to external drive or large capacity USB stick,
2) Make changes to the reserved system partitioning scheme on your hard drive,
3) Use a different approach than Windows Update to do the Upgrade,
4) Be prepared to do a clean-install, if the Upgrade does not work.

1: Image Backup:
This is VITAL because the machine is likely to fail the upgrade, and when it does, you will learn that the Win10 GoBack function is NOT reliable, and that can leave you with a corrupted machine that will require factory reset, and losing everything on it, to get it working again.

You avoid this by making an image backup to an external drive or USB stick using Macrium Reflect (MR) which provides a FREE version that can be used to image and restore partitions or entire drives.

What I recommend is the following:
1) Download and install Macrium Reflect (MR)
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive or USB stick
3) Use the option to create a boot USB stick or CD

NOW, you have the means to restore a full working system from the external drive or USB stick in only a few minutes.
2: System Reserved Resizing:
There is a small partition on the hard drive of Win7 preinstalled machines known as System Reserved. This holds something known as the boot loader code. It is 100MB in size -- all that is needed for Win7. But Win10 needs 350MB, and, in some cases, is NOT able to resize this on its own. IF that happens, you have to manually use a partitioning tool to resize it yourself.
3: Use a different Upgrade approach:
Windows Update is the easiest, but least reliable, way to do the Win10 Upgrade. A much better, and more reliable way, is to use the Microsoft Media Creation Tool:

In my case, I created Win10 install media on USB, inserted that, and tried to do the Upgrade while still in Win7. That failed -- miserably!!

So, I ended up having to Restore my PC to Win7 (using the MR backup I had made prior to the Upgrade), and follow the details in step 4 -- and that worked!
4: Prepare for clean-install:
If you do all this, and after the upgrade, your PC is only partially functioning, that means that the Upgrade did not go well and stuff is still there from the prior OS corrupting the functionality of Win10.

You MIGHT be able to fix this by doing a clean-install of Win10. Problem is that a clean-install often does not recognize the prior activation, even though it should.

So, BEFORE you do the upgrade, follow these instructions from the community Win10 forums about creating a genuineticket.xml file:

You will need this later to activate your Win10 pc after the clean-install.

NOTE: I did the clean-install, and even though the product-key was SUPPOSED to work to activate Win10, it did not. And, calls to MS about this were wastes of time -- since the MS idiots said I could not activate Win10 with a Win7 product key!!

What DID work was using the genuineticket approach documented in the tenforums thread. I copied that from the USB stick where I saved it, rebooted, and after that, my DV6 was activated.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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