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Windows 8 hangs, and I have also tried Windows 10, does not work either. I started at the beginning by tying to install Windows 10 ...

 

How long did you wait, after seeing no changes on the monitor, before you declared it as "hanging" ?

The "installer" might be doing a lot of work, without updating the screen.

 

Does your computer have a lamp that lights up whenever there is disk-drive input/output?  Does that lamp continue to "blink", or has it gone completely "dark" ?

 

Perhaps, your current disk-drive has problems. Purchase a brand-new disk-drive, and connect it, and install to it, instead of installing to your current disk-drive. 

 

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