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HP Recommended
HP ENVY 17 Notebook PC
Microsoft Windows 8.1 (64-bit)

I just updated my Windows today when they prompted and asked me to update it and restart the laptop. After updating and restarting, the laptop suddenly notifies me that my windows license will expire soon and I will need to activate it in the pcsettings.  

It then brings me to a page with two choices, activate windows online or enter new product key. I tried both options but the first one won't work and the second one requires a product key which I have no idea what it is. When I look at my system information, it says that my windows 8.1 is activated.

By the way, my windows 8 is pre-installed on the laptop. Please help, I am a complete newbie in the technology field!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Try the following.

 

Hold down the ctrl and alt keys and press delete.

 

Select Task Manager.

 

In the bottom left select More Details ( if it's not already selected ).

 

Click in the Name column header to arrange the processes in alphabetical order.

 

Find the process Windows Explorer, then right click on it and select Restart.

 

When the process has restarted, close Task Manager, then right click the Start Menu icon, select Command Prompt (Admin) and click ‘Yes’ to the uac prompt.

 

Enter the following command and hit enter ( Note that there is a space between slmgr and -rearm )

 

slmgr -rearm

 

Restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

17 REPLIES 17
HP Recommended

Hi,

 

Try the following.

 

Hold down the ctrl and alt keys and press delete.

 

Select Task Manager.

 

In the bottom left select More Details ( if it's not already selected ).

 

Click in the Name column header to arrange the processes in alphabetical order.

 

Find the process Windows Explorer, then right click on it and select Restart.

 

When the process has restarted, close Task Manager, then right click the Start Menu icon, select Command Prompt (Admin) and click ‘Yes’ to the uac prompt.

 

Enter the following command and hit enter ( Note that there is a space between slmgr and -rearm )

 

slmgr -rearm

 

Restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

David,

You "The Man" !

I have been working on this for some time now and currently show "Windows 8.1 Build 9600" in the lower left of my screen.

HP Recommended

HI I encountered the same issue and used the same method as u posted.

 

So currently my window haven't activated. should i activated it now or there are more further steps to do so ?

 

Please advice, thanks !

HP Recommended

HI David

 

I encountered the same issue and used the same method as u posted.

 

So currently my window haven't activated. should i activated it now or there are more further steps to do so ?

 

Please advice, thanks !

 

KC

HP Recommended

Amazing Solution...thanks so lot..

 

HP Recommended

i tried your command slmgr -rearm in elevated command propmpt (run as administrator), and followed all process. Now my Pc is not showing that Pop mssg - your window will expire soon, but in PC properties is showing Windows not activated . so is it ok? or some problem will be there as window status is not activated.

and also if i m go to pc settings to activate windows, it tells "cant be activated right now, try it later" .  so it is ok ? or any issue is there. 

HP Recommended

plz reply at the earliest

 

HP Recommended

Marry me you genius

HP Recommended

Dears Friends,

 

I have the same problem with my windows 8.1 system preinstall on my ENVY desktop as mentioned below; "windows will expire soon message.  I tried the proposed fix as mentioned in the respond and it made the problem worth.  I contacted HP support nearly a week ago, was promissed a reponse in a couple of days, but as of today nothing.  The retail dealer tell me that a restore of the system will fix it :smileysad:.  Microsoft says it is the wrong license type, volume type"", but should be OEM".

 

I only have a week befor the license expires now.  If this happens the system will disable certain features and reboot every couple of hours randomly.

 

My ideas are as follows  1) Initiate install of Windows 10, or 2)buy and change the Softward License,  Please give your feeback on the proposed fixes.

 

 

Hello, 

I purchased a new computer from a legitimate dealer that was installed with Windows 8.1. I keep receiving the blue screen telling me to activate windows. Any time I clicked the "Activate Windows" button in settings the computer freezes for a second and takes me back to the start screen. 

I believe this was a problem with the initial install of Windows. (I may have inadvertently turned off the machine during the install process). So I decided to reinstall the OS. This did not help.

When I go into the "system" screen under control panel it says "windows is not activated" and  "product key:unavailable". Clicking the link to activate windows also results to nothing.

Thanks in advance. 

 

 

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