Windows 8 ENVY 4-1100ed recovery failed

[Anton8]

System was already upgraded to Windows 10.

I got a crash and had to recover windows 8 I used my 2 recovery DVD's which I made at the installation when I bought the laptop with my external (usb) dvd drive cause the laptop has no internal dvd drive. At the end of the recovery procedure the system showed: recovery failed. I restarted the system, could'nt come in to the bios, cause the pop up screen of the recovery manager is coming back again. When I choose the option restart the recovery, then the system replyed "put in the recovery media" , the dvd is in the drive, but nothing happens.

Question: what is the best way to solve this problem?

[DavidPK · Accepted solution]

Hi,

As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just perform a clean installation of 10 as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

Regards,

DP-K

[Anton8]

Hi David,

Thank you for your tip. Now i am downloading windows 10 iso and will create installation media.

I still have a quaestion about my laptop. How can I get rid of the pop up screen from the recovery manager. I assume that when I re-install Win 10 I must reboot from DVD, but in this state the laptop will not boot from DVD.

Regards,

Anton

[DavidPK]

Hi,

You're welcome

Insert the Windows 10 installation disc and Shutdown the notebook.

Tap away at the esc key as soon as you press the power button to enter the Start-up Menu and then select the Boot Options Menu ( f9 ).

Use the arrow keys to highlight the CDROM option and hit enter - if prompted to 'Press any key to continue....' - do so.

Regards,

DP-K

[Anton8]

Hi David,

That's the point, when i press f9 (after esc) then i do'nt get the bootmenu,  the HP-logo apears and the system returns back to the pop-up of the recovery manager.

Is there a file on the disc i must remove?

Regards,

Anton

[Anton8]

 David,

Meanwhile i discovered i could start setup.exe from windows 10 start out of a cmd-window, it was a window in the bachkground of de recovery mananger.

Now, again I have a working win 10 system.

Thank you for your help.

Regards,

Anton

[DavidPK]

You're more than welcome and good to hear it's Ok

All the best,

DP-K